This Privacy Policy explains how Token101 ("we", "us", or "our") collects, uses, and protects your personal information when you use our website at token.ppthub.shop and our API services.
- Name, email address, and profile details provided during registration
- Authentication data from social login providers (Google, GitHub) if you choose to sign in with them
- Subscription plan and credit balance data
- Payment transaction records processed through Stripe (we do not store full card numbers)
- Top-up and credit purchase history
- API request logs including model used, token counts, and timestamps
- Dashboard interaction data such as pages visited and features used
- Device information including IP address, browser type, and operating system
- API keys you create for programmatic access
- Request metadata associated with each API key
- Service delivery — authenticate your account, process API requests, and manage billing
- Credit and billing management — track credit usage, process payments, and enforce plan limits
- Service improvement — analyze usage patterns to improve performance and reliability
- Communication — send service updates, billing notifications, and support responses
- Security — detect and prevent unauthorized access, fraud, and abuse
We implement industry-standard security measures including:
- Encrypted data transmission (HTTPS/TLS)
- Secure API key storage with hashed values
- Role-based access controls for internal systems
- Regular security reviews of our infrastructure
- Account data is retained while your account is active and for a reasonable period after deletion
- Usage logs are retained according to our data retention policy and may be aggregated for analytics
- Payment records are retained as required by applicable financial regulations
We use the following third-party services that may process your data:
- Stripe — payment processing
- AI model providers (Anthropic, OpenAI, Google, Alibaba Cloud) — to fulfill API requests (only request content is sent; your personal data is not shared)
- Analytics providers — when enabled, to understand site usage
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Export your data in a portable format
To exercise these rights, contact us at [email protected].
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
If you have any questions about this Privacy Policy, please reach out at [email protected] or visit our Contact page.